1. Introduction

Welcome to Firstcoast Kids ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services.

2. Information We Collect

Personal Information You Provide:

• Account Information: Name, email address, phone number, password, address, and country.
• Participant Information: Child's name, date of birth, photos, biographical details, and hobbies.
• Payment Information: While we do not store your full credit card details, we collect information necessary to process payments, which is handled securely by our payment partner, Flutterwave. For offline payments, we collect proof of payment (e.g., receipts).
• Bank Account Details: For potential prize distribution, we may collect bank name, account number, and account name.
• Communications: Messages, feedback, and other information you provide when contacting us

Information Collected Automatically:

• Usage Data: IP address, browser type, device information, pages visited, and interaction with our services.
• Cookies: We use cookies to enhance your experience and analyze site traffic

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To manage user accounts and participant profiles
• To process payments for votes, both online and offline
• To communicate with you about the competition
• To improve our website and services
• To prevent fraud, ensure the security of our platform, and enforce our terms.
• To comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service Providers: We share information with third-party vendors that help us operate our platform, such as payment processors (Flutterwave), email service providers, and hosting services.
• Legal Authorities: When required by law or to protect our rights
• The Public: Participant profiles, including their name, age, photos, and vote counts, are publicly visible on our website as part of the competition.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Provide services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

6. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure storage of sensitive information
• Regular security assessments
• Access controls and authentication procedures

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information, subject to our data retention policies for legal and operational needs.
• Restriction: Request limiting how we use your information
• Objection: Object to certain uses of your information
• Data Portability: Request transfer of your data to another service

8. Children's Privacy

We are committed to protecting children's privacy:

• We collect limited information about children with parental consent
• Parents can review, update, or request the deletion of their child's information through their dashboard or by contacting us.
• We do not knowingly collect personal information from children without parental consent

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how our services are used
• Personalize your experience
• Deliver targeted advertisements (with your consent)

You can control cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Firstcoast Kids
Email: hello@firstcoast.org.ng
Phone: +234 904 068 9911